Dear customer, due to the COVID-19 outbreak several items are unfortunately out of stock since we have been experiencing delays in our production.
We are doing our best to catch up and restock on all your favorites!
Shipping within Sweden cost 49 Sek with Post Nord Standard Delivery or Schenker. Delivery time is usually between 2-5 business days after Garbo&Friends’s approval and confirmation of your order with default delivery services. We offer free shipping on orders within Sweden over 1000 Sek, please note that free shipping will be applied to your order at checkout.
Cost. 49 SEK
UPS or DHL Standard 3-5 Days
Cost. € 20/ SEK 200
Shipping within Europe cost 20€/ 200 Sek. All European orders are shipped with UPS or DHL and requires a signature upon delivery. For UPS orders when the courier could not reach you at point of delivery, your order will be sent to a UPS Service Point where you can pick up the parcel, you will be notified via the contact information provided in connection with your purchase as to where you can pick up the parcel.
UPS or DHL Express 5-10 Business days
Cost. €40 / SEK 400
International deliveries cost 40€/ 400 Sek. All international orders are shipped with UPS or DHL and requires a signature upon delivery. UPS/ DHL usually operates between the hours 9 am to 6 pm on business days. You can special an alternate daytime delivery address when ordering, for example your work address (recommended).
All international orders are shipped DDU (Delivery Duty Unpaid) We are in no way responsible for any delays in shipping, included local delivery error or international customs issues. The receiver will be responsible for all taxes and customs duties. Overseas deliveries are subject to local import duties and taxes, which are in all cases payable by the customer upon receipt, and may be affected by customs and excise delays.
Please note that expected delivery times may vary depending on product availability; for items that are on sale; and due to other unforeseen circumstances. If an item is out of stock, or due to be delivered later than expected, you will be notified by email.
When your order has left our warehouse, a delivery confirmation note will be sent to the email address provided in connection with your purchase. If you have not received this confirmation within 24 hours, please contact our customer service on email@example.com
When your order has been delivered to the nearest pick-up point, you will be notified via the contact information provided in connection with your purchase.
if an order is not picked up or acknowledged within the designated time period and results the order being sent back to our warehouse, Garbo&Friends will charge a fee of 25 €/ 250 sek towards shipping and handling fees.
If an order is returned to us due to failure to pay the required customs/ taxes for the order, Garbo&Friends will charge the amount the customs in the country in question charges us, the amount for this can vary, if you have any questions about this or would like for us to send a receipt to you stating the customs charges, please contact firstname.lastname@example.org. If you have any issues about the customs charges, we suggest you contact your local customs office to resolve the situation.
Garbo&Friends ensures all packages sent out are quality-checked and damage free when leaving our warehouse. Any damage occurred in transit that is visible before the package has been opened should be reported to our customer service immediately.