Due to the current situation with the COVID-19 virus some orders may be delayed, we are so sorry for the inconvenience and hope that everyone stay safe! Since since UPS are not delivering orders to France, Germany, Spain, Luxembourg and Italy, we are not able to take your order if you are situated in any of these countries.

Shipping & Handling

Free shipping

Garbo&Friends offers free standard delivery on orders above 1000 SEK within Sweden. Please note that free shipping will be applied to your order at checkout.

Destination: Sweden

Shipping within Sweden cost 49 Sek with Post Nord Standard Delivery or Schenker. Delivery time is usually between 2-5 business days after Garbo&Friends’s approval and confirmation of your order with default delivery services. We offer free shipping on orders within Sweden over 1000 Sek, please note that free shipping will be applied to your order at checkout.

Cost. 49 SEK

Destination: Europe inc Norway and Swizerland

UPS or DHL Standard 3-5 Days

Cost. € 20/ SEK 200

Shipping within Europe cost 20€/ 200 Sek. All European orders are shipped with UPS or DHL and requires a signature upon delivery. For UPS orders when the courier could not reach you at point of delivery, your order will be sent to a UPS Service Point where you can pick up the parcel, you will be notified via the contact information provided in connection with your purchase as to where you can pick up the parcel.

International Deliveries

UPS or DHL Express 5-10 Business days

Cost. €40 / SEK 400

International deliveries cost 40€/ 400 Sek. All international orders are shipped with UPS or DHL and requires a signature upon delivery. UPS/ DHL usually operates between the hours 9 am to 6 pm on business days. You can special an alternate daytime delivery address when ordering, for example your work address (recommended).

All international orders are shipped DDU (Delivery Duty Unpaid) We are in no way responsible for any delays in shipping, included local delivery error or international customs issues. The receiver will be responsible for all taxes and customs duties. Overseas deliveries are subject to local import duties and taxes, which are in all cases payable by the customer upon receipt, and may be affected by customs and excise delays.

Useful Information

Please note that expected delivery times may vary depending on product availability; for items that are on sale; and due to other unforeseen circumstances. If an item is out of stock, or due to be delivered later than expected, you will be notified by email. 

When your order has left our warehouse, a delivery confirmation note will be sent to the email address provided in connection with your purchase. If you have not received this confirmation within 24 hours, please contact our customer service on customer@garboandfriends.com

When your order has been delivered to the nearest pick-up point, you will be notified via the contact information provided in connection with your purchase.

 

Unclaimed Packages

if an order is not picked up or acknowledged within the designated time period and results the order being sent back to our warehouse, Garbo&Friends will charge a fee of 25 €/ 250 sek towards shipping and handling fees. 

If an order is returned to us due to failure to pay the required customs/ taxes for the order, Garbo&Friends will charge the amount the customs in the country in question charges us, the amount for this can vary, if you have any questions about this or would like for us to send a receipt to you stating the customs charges, please contact customer@garboandfriends.com. If you have any issues about the customs charges, we suggest you contact your local customs office to resolve the situation.

Goods Damaged in Transit

Garbo&Friends ensures all packages sent out are quality-checked and damage free when leaving our warehouse. Any damage occurred in transit that is visible before the package has been opened should be reported to our customer service immediately.

Updating…
  • No products in the cart.