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RETURNS & EXCHANGES

If you are not fully satisfied with your product you always have the possibility to return your item within 14 days after you have received the item(s). You will receive a full refund for the item, excluding the return cost for the item. If you have any questions or concerns, please do not hesitate to contact us at customer@garboandfriends.com

 

RETURNING YOUR PURCHASE

1. Place the item(s) in the original shipping box or another suitable packaging.
2. Fill out the returns form that comes with your package. If you need a new one or it was missing in your shipment, you can download it here. Let us know who you are, what you are returning, what is wrong and if you would like a return or exchange and put into the package
3. Close the box and tape it securely.
5. Please ship the items in the post to us, we're not responsible for returns in transit so please use a recorded service to make sure they arrive safely.

 

EXCHANGES

Purchased items are exchangeable into a different size and color. All exchanges are based on stock availability. Should you be interested in an alternative style, please return your item(s) to us and simply purchase the new piece separately at garboandfriends.com

Sale items are non-exchangeable but can be returned for a full refund.

RECEIVING A REFUND

Your refund will be credited to the original purchaser's credit card only.

 

IMPORTANT INFORMATION

During 14 days from the delivery of your package you may request to exchange or return your order. The product that you return must be in perfect condition, and not worn, used or washed. Returns will only be accepted if the products are returned with the original labels still attached to each product. Also, it helps if the original receipt that comes with the shipment is enclosed together with the returned products so that we have all information.

 

Please send the package to

Börjes Logistik & Spedition
c/o Garbo&Friends
Tegelvägen 4
382 92 NYBRO

 

SALE

Our policy applies during sales period with the exception that Garbo&Friends will not allow exchanges.